Terms of Service

1. Acceptance of Terms

By installing the SiderMem Chrome extension, creating an account, or using our cloud synchronization services, you explicitly agree to be bound by these Terms of Service. If you do not agree, you must immediately cease use of the service and uninstall the extension.

2. Subscription, Billing & Refunds

3. AI Service Disclaimer (Accuracy & Risks)

SiderMem utilizes third-party Large Language Models (LLMs). You acknowledge that:

• AI-generated content (Summaries/Reformatting) may be inaccurate, biased, or incomplete.
• SiderMem is not responsible for any decisions made or actions taken based on AI output.
• Availability of AI features depends on third-party API providers and is not guaranteed 100% of the time.

4. User Responsibility for Content

You are solely responsible for all content you choose to capture and store in SiderMem. SiderMem is a personal productivity tool, not a secure credential manager or medical records vault.

You expressly agree NOT to store any of the following:

• Passwords, PINs, or security credentials for any account or system
• Bank account numbers, credit/debit card numbers, or any financial login details
• Government-issued identification numbers (Social Security, passport, national ID, driver's license)
• Private keys, seed phrases, or cryptocurrency wallet credentials
• Protected health information (PHI) or medical records
• Third-party confidential or proprietary information you are under legal obligation to protect
• Content that violates the Terms of Service of the AI chatbot platforms or websites you are browsing

SiderMem syncs content to cloud infrastructure provided by third-party sub-processors (see our Privacy Policy). While we apply industry-standard security measures, no cloud-connected service is unconditionally breach-proof. By storing any content in SiderMem, you acknowledge this risk and accept full responsibility for the sensitivity of your data. SiderMem and its operators shall bear no liability for any loss, exposure, or damages resulting from your choice to store sensitive or confidential information in this service.

5. Public Sharing Feature & Content Moderation (Ultra Tier)

The Public Sharing feature allows Ultra plan subscribers to generate publicly accessible links to individual memories. By enabling public sharing for any content, you agree to the following terms.

5.1  Your Responsibility as Publisher

You are solely and exclusively responsible for the legality, accuracy, and appropriateness of any content you choose to make publicly accessible via SiderMem. You represent and warrant that all shared content:

• Does not infringe any third-party copyright, trademark, trade secret, or other intellectual property rights
• Is not defamatory, harassing, threatening, obscene, fraudulent, or otherwise unlawful under applicable federal or state law
• Does not expose the personally identifiable information of any third party without their express consent
• Does not violate any court order, confidentiality obligation, or professional duty

5.2  Platform Rights — Takedown & Access Restriction

SiderMem operates as a hosting platform and claims safe harbor protections under Section 230 of the Communications Decency Act (47 U.S.C. § 230) and the Digital Millennium Copyright Act (17 U.S.C. § 512). Consistent with these frameworks:

• SiderMem is not liable for user-generated content made publicly accessible through the sharing feature.
• SiderMem reserves the right, at its sole discretion and without prior notice, to disable public access to any shared content that has been reported or that SiderMem reasonably believes violates these Terms, applicable law, or the rights of third parties.
• Disabling public access does not delete the content from your private account. You may re-export or delete your content at any time.
• Repeated violations may result in permanent suspension of your Public Sharing privileges or termination of your account.

5.3  How to Report Infringing or Unlawful Shared Content

To report publicly shared content you believe is unlawful or infringes your rights, submit a written notice to: legal@sidermem.com

For copyright infringement (DMCA) claims, your notice must include, under penalty of perjury:

1. Identification of the copyrighted work you claim has been infringed
2. The full URL of the allegedly infringing shared content on SiderMem
3. Your name, mailing address, telephone number, and email address
4. A statement of good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
5. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
6. Your physical or electronic signature

We will respond to valid DMCA notices expeditiously and disable access to the reported content pending resolution.

5.4  Counter-Notification

If your content was disabled as a result of a DMCA takedown and you believe the removal was made in error, you may submit a counter-notification to legal@sidermem.com. Upon receipt of a valid counter-notification, SiderMem may restore access to the content within 10–14 business days, unless the complaining party initiates a court action prior to that deadline.

5.5  Repeat Infringer Policy

Consistent with DMCA safe harbor requirements (17 U.S.C. § 512(i)), SiderMem maintains and enforces a repeat infringer policy. Users whose shared content is subject to multiple valid takedown notices will have their Public Sharing privileges permanently revoked and may have their accounts terminated.

5.6  No Endorsement

SiderMem does not pre-screen, review, or endorse any publicly shared content. The existence of a public share link does not constitute SiderMem's approval, endorsement, or verification of the content.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIDERMEM OR ITS DEVELOPERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, OR USE.

OUR TOTAL LIABILITY FOR ANY CLAIMS UNDER THESE TERMS, REGARDLESS OF THE LEGAL THEORY, IS LIMITED TO THE TOTAL AMOUNT PAID BY YOU TO SIDERMEM IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

• We do not guarantee data permanence. Please use the "Export" feature for regular backups.
• We are not liable for account suspensions on chatbot platforms resulting from the use of this extension.

7. Termination

We reserve the right to suspend or terminate your access if you violate these terms. Upon termination, your local data remains in your browser, but cloud access may be revoked immediately.

8. Age Requirement

SiderMem is intended for users who are at least 13 years of age. By using this service, you represent that you are 13 or older. If you are under 18, you represent that you have your parent or guardian's permission to use the service. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the use of SiderMem shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Santa Clara County, California, under the rules of the American Arbitration Association (AAA), except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction. You waive any right to a jury trial or to participate in a class action lawsuit.

10. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify registered users via email at least 14 days before material changes take effect. Continued use of the service after the effective date constitutes acceptance of the revised Terms.

11. Contact

For support or legal inquiries: support@sidermem.com.